A friend recently received an email allegedly sent by Blizzard letting him know that his World of Warcraft is investigated because, allegedly, my friend was trying to sell the account.
The email was, of course, fake, and it was sent by someone who wanted to steal his Battle.net account.
There are many ways to steal a Battle.net account but in this article we’re going to tell you how to protect your Battle.net account and how not to fall for these fake emails.
So, here are three things you need to be careful about.
1. Battle.net log in address must be http://eu.battle.net/en/ or http://us.battle.net/en/. Check to see if this is the correct address every time you click on emails that appear to be sent by Blizzard.
On the Battle.net log in page you will see that the page is TSL encrypted by Blizzard and this means that the address is legitimate and secured.4
2. Purchase Battle.net Authenticator – such a device is not very expensive ( around $15 ) and it provides a unique code that is valid for 30 seconds and you have to type it on the Battle.net website after you typed your username and password. Or you can use the iOS, Android, Windows Phone 7 and Blackberry application, which works the same way. You can find more details about this in the Security Options section on Battle.net
However, you should know that if you uninstall the application, your phone gets stolen or you purchase a new phone, you can’t install the application again. The application is connected to your Battle.net account through a serial code. While you install the Battle.net application your smartphone you have to save the Serial and Authenticator Code so you can restore the application if you get a new device. If you don’t know the two codes you won’t be able to log in to your Battle.net account and you will have to contact the Blizzard customer care for help.
3. Battle.net text message support
This is a free service that uses text messages. You can use it to recover your lost password, reactivate a Battle.net authenticator ( useful if you deleted the mobile application ), reset, approve passwords, the name of the account and information about other Battle.net account changes. It is highly recommended that you activate this option.
If you use these methods then you can be sure that your Battle.net account is fully protected.
Also, another good practice is to simply ignore emails that appear to come from Blizzard. If you get such an email and you are asked to click on a link to log in to your account, just ignore it and go directly to the official Battle.net log in page.