100 Refurbished Tablets Sold By Motorola With Previous Customer Data
Motorola has taken responsibility of selling 100 refurbished copies of its Xoom tablets without erasing data of previous consumers. In a nice and candid move, Motorola Mobility has come ahead and took responsibility that it sold 100 refurbished Xoom tablets via woot.com without clearing the tablets off previous consumers data and information. The company wants to get the tablet devices back from any purchases and has also extended two years of warranty given by Experian ProtextMYID service to all those consumers who gave back their Xoom tablet in between March and October of last year to give them security from any possibly misuse of information and breach in their piracy.
In a statement, the company apologized with sincerity for the inconvenience the situation might have caused which would have affected any customer. The company also said that it is committed to rigorous data protection practices to save its customers and protect them and it will continue to take the required steps to achieve this goal.
The company said that it put 6,200 Xoom tablets up on sale however, in a total of 100 tablets sold via woot.com, it may not have been careful enough to wipe it clean with previous owner’s data prior to resale. This means that chat transcripts, email messages, passwords, banking information, social networking accounts, video, photographs and all other kinds of information was available to all those who used the refurbished tablet. The previous tablet owner has every right to feel threatened because if the information goes in wrong hands, the original buyer of the tablet could be in serious jeopardy. The tablets were sold on woot.com in between October to December 2011; this means the selling spree went on for three months and the information has emerged a little too late since now it is February of 2012 already.
